IT Manager

We are looking for the next amazing addition to our team! At Dealr, Inc., we are on a mission to revolutionize the automotive industry by creating simple, joyful dealership experiences. As a cutting-edge SaaS company, we power independent dealerships with dealr.cloud, an all-in-one management platform, and streamline title and registration processes with Dealer Title Solutions (DTS), our groundbreaking electronic titling software.

Our team is a passionate group of innovators, builders, and problem-solvers based in Colorado, working tirelessly to deliver solutions that empower dealerships to thrive. With a strong foundation, significant market share, and exciting growth on the horizon, joining Dealr, Inc. means stepping into a fast-paced, collaborative environment where your work directly impacts the future of the automotive industry.

We are more than just a company—we’re a team united by our commitment to simplify the complex and create true value. Ready to help shape the future? Let’s drive success together.

Check us out:
dealr.cloud → https://dealr.cloud
Dealer Title Solutions → https://dealertitlesolutions.com

The IT Manager is a critical role responsible for overseeing and managing the company’s Information Technology operations, infrastructure, and strategy. As the sole member of the IT department, this individual will address day-to-day troubleshooting, systems administration, and software configuration for tools like Hubspot, Slack, Intercom, Zoom, Kandji, GoTo, and Okta. A key focus of the role involves implementing and maintaining robust security measures, including SOC2 compliance management through Sprinto, security training, and policy enforcement. Additionally, this position may oversee access control and security principles for AWS and other development infrastructure. The IT Manager will ensure the seamless operation, scalability, and security of IT systems in a macOS-based, tech-savvy environment.

This is a full-time position. Dealr provides a 3-2 hybrid work model in which employees are given the opportunity to work from their dedicated home workspace for two days per week on Tuesdays and Fridays after the first month of in-office training; this position, however, may not always be able to take advantage of the hybrid environment and should expect to work in the office Monday-Friday on a regular basis due to the nature of IT support, system and building configuration, and more. The typical work schedule will be from 8:00am - 5:00pm weekdays with additional hours as necessary.

What You’ll Do:

• Manage daily IT operations, providing support and troubleshooting for hardware, software, and network issues.

• Develop, implement, and document IT strategies, policies, and best practices, including security protocols.

• Oversee the lifecycle of IT assets, including acquisition, provisioning, tagging, tracking, and decommissioning.

• Administer and configure internal software platforms, ensuring secure and efficient functionality.

• Track and facilitate contract renewals and negotiations for all software licenses and subscriptions.

• Evaluate, recommend, and implement new software tools to improve operational efficiency across the company as well as for individual teams.

• Administer macOS device management using Kandji MDM for deployment, updates, and security configurations.

• Manage access control and security principles for AWS and other development infrastructure in collaboration with engineering teams.

• Maintain and enforce fine-grained application access controls via Okta and other identity management platforms.

• Use Sprinto to help the company manage and maintain SOC2 compliance and overall security infrastructure.

• Monitor and safeguard IT systems against cybersecurity threats by implementing and maintaining firewalls, intrusion detection systems, and regular vulnerability assessments.

• Develop, enforce, and regularly update security policies and protocols to protect against ransomware and other cyberattacks, including conducting mock incident response drills.

• Provide cybersecurity training and awareness programs for employees, focusing on identifying phishing attempts, securing sensitive data, and following best practices to prevent ransomware attacks.

• Plan and manage IT budgets, including hardware, software, and service procurement.

• Maintain network infrastructure and access control, including routers, switches, and access points, using our Unifi system.

• Lead IT-related projects, such as system upgrades, software migrations, and technology rollouts.

• Conduct regular audits of IT systems to ensure compliance with security and operational standards.

• Help identify opportunities for automation and lead implementation of automation using internal tools like Slack, Zapier, and other platforms.

• Maintain documentation of IT systems, configurations, security policies, and procedures.

• Collaborate with department heads to identify technology needs and implement solutions to meet organizational goals.

• Other duties as assigned.

Who You Are:

• Tech Titan: You are proficient with diverse technologies and have a knack for quickly mastering new systems.

• Security Savvy: You have expertise in IT security principles, compliance (SOC2), and policy enforcement.

• MacOS Expert: You are highly experienced in managing macOS environments and tools like Kandji.

• Cloud Capable: You understand the principles of managing access control and security for AWS and extensive development infrastructure.

• Creative Problem Solver: You approach challenges with resourcefulness and strategic thinking.

• Effective Communicator: You explain technical concepts clearly and concisely to both technical and non-technical stakeholders.

• Proactive Leader: You take initiative to identify and implement improvements in IT operations and security.

• Super Teachable and Flexible: You adapt quickly to change and thrive in a dynamic, fast-paced environment.

Qualification Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

• 5+ years of experience in IT management or a similar role.

• Extensive experience managing macOS systems and using MDM solutions like Kandji.

• Strong understanding of IT security principles, SOC2 compliance, and related frameworks.

• Hands-on experience with identity and access management platforms such as Okta.

• Knowledge of cloud infrastructure management, particularly AWS, and its security practices.

• Proven ability to develop, implement, and enforce IT and security policies.

• Proficiency in managing a wide range of software applications and tools like Slack, Hubspot, and Google Workspace.

• Strong troubleshooting skills with hardware, software, and network issues.

Preferred Qualifications:

• Experience managing and securing development infrastructure for software companies.

• Familiarity with Sprinto or similar platforms for security compliance management.

• Certification in relevant fields (e.g., CISSP, CISM, AWS Certified Solutions Architect, CompTIA Security, CompTIA A+, or equivalent).

• Experience conducting employee security training and implementing cybersecurity awareness programs.

• Demonstrated ability to manage IT budgets and forecast technology needs effectively.

• Strong project management skills, including planning and execution of IT-related projects.

• Excellent communication and collaboration skills to work with cross-functional teams.